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Frequently Asked Questions
How do I set up my studio?
After signing up, you'll create your studio name which generates your unique kiosk URL. Then add your artists, configure your waiver, and you're ready to accept walk-ins.
How does style matching work?
When clients join your queue, they select their preferred style (traditional, blackwork, realism, etc.). The system automatically shows this to artists who specialize in that style, making it easy to claim the right clients.
Do clients need to download an app?
No. TattooQueue is entirely web-based. Clients can join the queue from any device by scanning a QR code or visiting your kiosk URL directly.
How do SMS notifications work?
SMS is an optional add-on at $1.15/month for your studio phone number plus $0.02 per text sent. Enable it in your studio settings to text clients when an artist claims them. You can toggle notifications on or off at any time.
Can artists accept online bookings?
Yes. Each artist gets their own booking page where clients can submit tattoo requests. Artists can configure their availability and receive booking notifications via email or SMS.
Are digital waivers legally binding?
TattooQueue's digital waivers capture electronic signatures and store them securely. However, waiver requirements vary by jurisdiction. We recommend consulting with a legal professional to ensure your waiver content meets local requirements.
How do I invite artists to my studio?
Go to the Artists section in your admin dashboard and click "Add Artist." You can create an account for them with an email and temporary password, which they can use to sign in.
How do I delete my account?
Contact us at support@tattooqueue.io and we'll process your account deletion request. Please note that this will delete all associated data including queue history and waivers.